But, as Sanders says, “being sick is risky too.” Looking up your (benign) symptoms and getting a cancer diagnosis from WebMD is so commonplace it’s a long-running meme.
Yes, of course, getting medical advice from the internet is risky. The internet has helped turn the quest for medical answers into a citizen-driven daily ritual-and Sanders doesn’t think that’s a bad thing. As you might expect, Diagnosis toggles between the research and reality television modes with ease. A sick little girl sings about how she misses riding scooters while strumming an out-of-tune guitar, and a professor of physiology describes the KCNMA1 potassium ion channel at length. Families sob and squabble and speechify to camera, but there are also educational infographics and maps showing responses sailing in from all over the world. The resulting seven-episode show, which begins with Angel’s case, falls somewhere between Dateline-ish daytime television and a nerdy online social experiment. As the cases were solved, Netflix began adapting them into a docuseries that incorporated video testimony from readers. Three years ago, Sanders began writing a regular column about a sick person’s undiagnosed case, soliciting theories from her readers. Diagnosis, Sanders’ new documentary series, is the product of a Netflix- New York Times partnership.
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